Project+Process

=Project Process=

In October, 155 computers from Apple were delivered to 440 North Broad. In November, we will take one class from the 4th grade as the first, and pilot, cohort. This 1st cohort consists of approximately 30 families. Based on a review of this first cohort we will deliver the 2nd, 3rd and 4th cohorts in January.

Pilot Process, Notes and Updates


 * Step #1**: The computers are delivered to 440 but are not imaged. [future cohort computers should probably be imaged with standard password and choice for language.
 * Image Protocol - setup with obvious settings. Leave language as an option.
 * Setup iworks with serial number
 * Remove demo of word
 * change startup web page


 * Step #2:** Invitation Letters are sent out by Sheppard School with a specific time for the family to get an orientation and receive their computer.

Jay worked with Jim Otto to create letters for parents to invite them. Actually there are two letters. One is for just the parents of the class that will be invited to the orientation this Month. The other is to the rest of the 3rd and 4th grade families who will be receiving an orientation in the coming two months. Kyle is worked on the translation to spanish. In addition, there are is a form to make sure that the parents understand the project and that we have all the information that we need from the parents before they get the computer. Finally, there are surveys to get a base-line information on the families.


 * The letter sent out to the first class of 4th graders to invite them to the first orientation is...[[file:Orientation Invitation Letter.doc]]
 * The letter sent out to the rest of the 3rd and 4th graders to let them know about the project is...[[file:Computer Invitation (2).doc]]

Step #3: Computers are delivered through a parent orientatioon after school at 3:30pm on Wednesday, Thursday, and Friday. All families fill out survey, permission form, sign up for home visit, sign up for first training (a technology training on December 8th) and RECEIVE COMPUTER. The training is scheduled to last approximately 1 hour. There will be 3 orientations in November with 10 parents each and then one possible make-up session on Saturday. This will complete the orientations for the first 4th grade class (there is one more class that we will do in December). The goal is to 1) introduce the parents to the project, 2) have them watch us unpack a computer and set it up, 3) have them fill in all forms, surveys and permissions 4) have them sign up for a home visit and their first follow-up parent training and 5) have the parents take their computers home either that day or over the next few days.


 * The agenda for the orientation
 * Pre-SurveysEvaluation
 * Signup form to Home visits
 * Signup form for the Training

Step #4: Digital Service Fellow / Computer Support Specialist Team visits the families and sets up Internet access and email for the families with Wireless Philadelphia. During the week of November 26th, 5 families will be visited in order to create a "visit protocol" instrument that can be used by approximately 5 teams of Digital Service Fellows and Computer Support Specialists during the week of December 3rd. During the week of December 3rd, as many as 25 families may be visited so that all of the families will have been visited by their December 8th technology training). Edison, Naomi and I are working together to setup the home visits where a DSF/CSS combination will visit each family (during the day) and get them setup with Wireless Philadelphia Internet access and provide some basic training on the computer. Issues of safety are one of our highest concerns and we are planning on having the DSF/CSS visit scripted so that everyone knows exactly what to do when they make a visit.
 * Home Visit Protocol

Step #5: Once the computers are set up in the homes of families, they will need to be supported. Mick has mentioned the computers are coming with a “Philadelphia School District Apple Care” agreement which does not provide for primary support. Rather, families are supposed to call the District Help Desk first and then be referred to Apple. This will probably not work for our project so Mick and Jay are working on the problem

Step #6: Penn State delivers 3 technology trainings on December 8th. One from 9:00 to 11:00. The second from 11:30am to 1:30pm. The third from 2:00 to 4:00pm. Each of these sessions are expect to have approximately 10 families. The second session is planned as the "Spanish Only" session.Step #6: About one month after the parent orientation, the parents will come back to the school to receive their first of 4 parent trainings. These are: 1) How to use your computer; 2) How to use the computer to benefit your child; 3) How to use the computer to work with your school and other parents; 4) How to use the computer to help yourself. We need to figure out everyone's exact responsibilities for each of these sessions. We are currently investigating if these followup trainings can be held on a Saturday so that the different parners can do all of the trainings in one day/ See below


 * Training Description || Organization Responsible || Organization Assisting ||
 * #1 How to use your computer || Apple || DSF/CSS ||
 * #2 How to work with your child || Penn State || Jay ||
 * #3 How to work with school and other parents || Jay / PHSC || Penn State ||
 * #4 How to use the computer to help yourself || Literacy / **__Sheila Sherow__** || Penn State ||


 * **Session** || **Time** ||
 * Session #1 || 9:00am - 11:00am ||
 * Session #2 || 11:30am - 1:30pm ||
 * Session #3 || 2:00pm - 4:00pm ||

Step #7: Partners get together and review the process. There are many questions

Step #8: In January, if all partners are ready, we will continue with an additional 3 trainings for cohort 1 and implement cohorts, 2, 3, and 4.

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